About Us
Hello and welcome to The DMD FOODS Company. Our small team of highly skilled chocolatiers have been making chocolates in India since 2018 and our tasty treats have been sold in well-known department stores throughout the India, at airports and we’ve sent our chocolates to some amazing countries around the globe. If we weren't making chocolate we'd definitely be creating something else that you could send as a gift and would make people smile - that's what we love to do!
Our goal is to share the chocolates we create with as many people as possible in a sustainable and ethical way, for everyone to experience the “wow” we feel when we taste a chocolate with delicious flavour combinations that have taken months to perfect.
#1. Keep making things better – we’ve been on amazing journey so far, creating chocolates with seriously fun flavour combinations, it would be so easy for us to say we’ve done it all but we never stop learning. We remember the look on people’s faces when we told them we’re creating a Gin & Tonic truffle (even we weren’t too sure we could do it at the time!) but three months later we did it.
#2. No X Factor – for us it’s about the “WOW” factor – seriously, until we get to a stage in our development kitchen where we all say “wow” we keep going.
#3. The Gift of Giving - We always like to think that our final product will be given as a present (even if it’s to you!) so from the outset we create our products as gifts, thinking about the aroma and look of the chocolates and if we can make our packaging more beautiful without being harsh to the environment.
Privacy Policy
How do we handle my contact information which I enter during the purchasing process ?
Customer's contact information, choice of bouquet and delivery date entered at the Delivery Information Form during the purchasing process is stored securely in our merchant server database in electronic form. All the printouts are kept safely for record purpose.
For what purpose will my contact information be used ?
Customer's contact information will be used for the following purposes :
a. Market Analysis
Information such as customer's choice of s/gifts, country of the senders and the recipients is generally used to survey the market that needs our services. The information and the result of analysis are solely meant for internal use and kept very confidential.
b. Channel for Communicating Purchase and Delivery Status
Sender's email will be used as a source for communicating purchase status so as to give confirmation of purchase by forwarding the receipt to the customer and for delivery status by updating customer once the order is fulfilled.
c. Products and Services Update
Sender and recipient's email address will be required to forward information relevant to the website like new product and service updates etc.
d. Festival and Other Promotions:
Sender and recipient's email addresses will be required to forward Festival and Other Promotions.
Do we collect and store my credit card information?
No, we do not collect and store your credit card information. During the purchasing process, your credit card information gets directly entered into the form posted by credit card payment gateway. So, we do not get any idea of your Credit Card number. And hence all your credit card information is directly collected and safely stored in the credit card payment gateway in most secure manner.
Payments And Returns
|
Amount Refunded |
Conditions |
|
100% |
when credit card has not been charged and gifts have not been ordered from the supplier. |
|
90% |
when credit card has been charged and gift have not been ordered from the supplier. |
|
30% |
after gifts have been ordered from our supplier. |
|
0% |
after the gift leaves the shop or office premises. |
Help
The quality of product is sole responsibility of respective Brand owners. If you are dissatisfied with the quality of product delivered, you can always raise a complaint on them through us.
arrangements shown here are for reference and actual product may vary from the corresponding image exhibited due to limitation caused by availability of products. We do our best to give better result than shown. Few other items like Cycles, Pressure Cooker, T.V. etc. may also vary depending on availability of same stock. We reserve the right to alter the certain aspect of your order like the color/ model etc., however always ensuring full or higher value to our customers.
If ordered cake/sweets/other hand delivered gift items are not available in the respective city or town, we do our best to deliver cake/sweets/other similar quality gift items of equal value. We always ensure to serve our customers with equal or greater value.
The delivery schedule may vary from same day delivery to delivery within the next 1 to 3 business days, excluding the date of order depending on the delivery destination. Holidays may extend it further.
Under certain uncontrollable circumstances, delivery of certain items might not be possible. However, you always have the right to get 100% refund of your money.
To raise a complaint against any quality issue of product delivered, the customer/recipient is required to provide an image of the product delivered within 48 hours of delivery. Depending on the nature of complaint, refund or redelivery can be made. Any decision in this regard solely depends upon the website owner.
We hold the right to reschedule delivery to an earlier or later date in case of floods, Heavy Rains/ Bandh / Strike or any such circumstances not in our control.
Under any circumstances no claim of whatsoever nature will be liable other than the claim of 100% refund of payment made. You need to raise all such claims, if any, within 24 hours of delivery /non delivery.
If a customer wants to cancel an order he needs to do it at least 24 hours before the date of delivery or the date of shipment. However in all such cases 7% of the ordered amount will be deducted towards credit card processing expenses.
All claims are answerable to the jurisdiction of local Court only at Vadodara, Gujarat, India.
We always try to take an appointment over the phone prior delivery, but if the receiver or any representative is not available at the time of delivery, we shall take the order as delivered.
Since gift items such as Chocolates, Dry Fruits, Leather Bags, Watches etc. are generally dispatched through courier so we cannot assure exact time and date of delivery.
Prices of items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery and online transactions cost. The distribution could not be shown separately due to technical restrictions and are taken to be understood.
Bakeries make ready fresh baked cakes only after 10.30 am. So, fresh baked Cakes can be delivered only after that time. On your special request, we may keep the cake prior day in refrigerator for deliver the very next morning. But we don't advise our customer to do so.
Delivery of product on the preferred date can be guaranteed but particular time of delivery cannot be guaranteed. Normally we try to process the order for delivery as soon as possible ignoring your specific instruction to deliver on or before a particular time but we do not guarantee that. Apparently Gift items like Leather Bags, Toys, Watches, and Apparels etc that needs courier delivery are dispatched from our end well on time. We hold responsibility of delay in dispatch from our warehouse end but do not hold responsibility for delay from the logistic partners end.
The prices displayed on our website are for free delivery within city limits. Any delivery beyond city limits or for villages and moreover of perishable items may demand extra delivery charge. After delivery of such orders we may send a link for you to pay this extra delivery charge, if required. However, we do not intend to hold or delay such orders and ensure to deliver on preferred date.
The various logos/Trademark backed by product being sold by us on the website belong to respective companies and they are the owner of said Logo/Trademark. We only sell Non-Alcoholic Wine and Champagne (Sparkling Wine) through our website.
Orders including Midnight Orders received after 4 Pm IST shall normally be processed as next day orders, however on your request we shall try to deliver the same day. We appreciated if you give us a call after the placement of such urgent orders.
Right of Refusal: AhmedabadOnlineFlorists.com holds the right to refuse delivery of any order unconditionally. However, in such case we shall refund full order amount to the customer.
Due to any reason what so ever, if money has not been received against a served, processed or delivered order, both the customer & the recipient shall be equally tenable to compensate for the sum due. In case both the customer & the recipient refuse to pay us, we are liable to take legal steps to realize the sum due. Octroi charges if any needs to be paid by the consignee as this may be applicable in the Recipients State.
For any international delivery sent through courier, customer has to bear the extra custom charges levied by the custom dept of recipient's country; and we shall are not liable to pay any such charges.
We ensure full refund in case we are unable to deliver your order. But we shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
But if problem arise in order delivery due to customer providing wrong address or incomplete information or recipient not reachable, then no refund shall be given.
All Rakhi orders will be delivered at the earliest irrespective of delivery date chosen.
For delivery at Hostels, Hotels or Hospitals address, POD signed at the reception or by security personnel will be considered a valid proof of delivery. Though we try to seek the sign of actual intended recipient but at such places we cannot assure it for the reasons beyond our control. And if the delivery boy is stopped at the premises gate of any of such locations we try to get in touch with the recipient. If we cannot get through recipient’s phone we consider it as an attempted delivery.
We dispatch all consignments as per your orders but we do not take responsibility of clearance at respective Countries Custom Counter. It has to be done at you end.
"By accepting our T&C, you also agree to be bound by the policies and you accept to receive all communication matters, notification, newsletters, promotional matters etc. through various media channels". However, we ensure not to share customer data with any agency outside the group.
Shipping Options
Corporate Gifts Delivery in India: A New Possibility Harbouring Prosperous Aspects
With a special occasion lingering around the corner, casting its fervour in the aura, one definitely has to adhere to the gifting culture for it is the symbolism of love, care, and gratitude. But one’s life is not limited to friends and family, but rather to corporate counterparts in business as well, who account for playing an ace role in our life. Hence, when it comes to special occasions and festivals, one has to take the aspect of Corporate Gifts for Employees in regard, to do justice to their corporate relations as well.
The Services of Corporate Gifting At Your Disposal
From being a household name when it comes to celebrations to be an epitome of gifting culture in India, DMD FOODS have been relating to your happiness for two decades. We understand that corporate gifting is one way to get your business associates and your employees to learn more towards you. With the perfect gifts customized to entice your acquaintances, you can be assured by the very fact that your very expression of providing your corporate relations with offerings shall bear you fruitful prospects of healthy bonds, prosperity, and success. There are a lot of options in the market relating to corporate gift ideas for your business associates, for your client, for your boss or even for your employees, but according to a survey, only very few gifts are actually liked by the business colleagues or employees. You can either offer the common offerings of usual gifts to your corporate relations and let the prospect of reaching new heights swirl down the drain or you can make the best of the opportunity that we are providing you with and gift the offering of unique gifts of the likes of business gifts, promotional gifts et al, thereby creating an impression of intelligence and courtship on your fellow acquaintances.
Offerings that shall cast an impact on the receiver should entice you, and of course, branding is compulsory, in its very own essence. The offering should be memorable enough, thereby reflecting of an everlasting impression, transporting the receiver to the very moment when he/she accepted that gift from you, whenever the vision of your offering graces their glance. There are pros and cons to every situation and the problem that arises with unique promotional, retirement, farewell, new joining gifting is that such gifts are generally expensive, proving unfavorable to your pocket. This is when the services of DMD FOODS come into play, granting its patrons and followers with the very opportunity to buy and send corporate gifts to their acquaintances, by not only providing the former with an assortment of choices but also privileging them with prices that are customer friendly. Hence, whether your search concerns Diwali Gifts for Corporates or promotional products, our online portal harbors them all and is at your disposal, twenty-four hours a day, seven days a week.
Order The Best Corporate Gifts Online Only From DMD FOODS
You end up spending more time within your office walls rather than at home. This is why the people with whom you work daily becomes an important part of your life. Be it your clients or employees – everyone has a role to play in making you a successful name. Therefore, on various occasions or festivals, they deserve a nice corporate gift which would be your token of respect and recognition.
Check some of the best gifts for corporates only at DMD FOODS –
The exciting gift hampers carry exotic and branded chocolates, premium dry fruits, fresh seasonal fruits, executive diary, cupcakes, plants, etc. These happy hampers would only spread joy and you can opt for them on occasions like Diwali, Eid, or New Year.
Personalized gifts can be given to clients or dealers or suppliers or employees. These gifts with the logo and motto of your company will help a lot in branding. Check mugs, cushions, keychains, frames, calendars, or pen drives in this category and place an order.
On occasions like Dusshera or Diwali, you can opt for the statues of gods and spread the festive fun.
Be it a birthday, anniversary, Diwali, Eid, Holi, or Women’s Day, a plant is always a noble gift idea. Explore jade plant, money plant, lucky bamboo, bonsai, syngonium, or terrariums online and place an order to promote good air quality among your corporate folks.
Dry fruits like cashew nuts, almonds, or raisins are healthy things to munch on. We have colorful potlis, boxes, and trays of dry fruits. Choose your option and go ahead with order placement to impress your employees or clients.
The classic combos of s and cakes, s and chocolates, dry fruits and chocolates, plants and chocolates, etc. would be loved by your corporate people and you can gift these combos on birthdays or New Year.